BLISS × UNILABSA 90-day employee pilot proposal

13,500 employees. 14 countries. One mental health benefit that reaches all of them.

Culturally-matched care and an AI Twin for the Unilabs workforce — across every market, in every language.

HLTH Europe 2026 — Top 10 Health Startup in EuropePrepared for Tomek Kobus, Head of HR Switzerland & HQ, Unilabs
The gap in Unilabs' employee mental health benefit

You fund a benefit your workforce cannot fully access.

Unilabs operates in 14 countries with 13,500 employees — radiologists, lab scientists, pathologists, geneticists — working under high-precision, high-pressure conditions in their own language. A Swiss-standard EAP delivered in English does not reach them.

14
Countries, 30+ languages

Czech, Danish, Finnish, French, Italian, Norwegian, Portuguese, Spanish, Swedish, Arabic and more. One EAP in one language leaves most of your workforce without real access.

3–6%
Standard EAP utilisation

The industry norm when care is not offered in the employee's first language. The benefit is funded — but never used by the people who need it most.

167 hrs
Between sessions

A radiologist in Oslo or a lab scientist in Lisbon who books a session gets one hour of support per week. The other 167 hours, there is nothing.

High-precision work environments generate high mental health load. The workforce carrying Unilabs' diagnostic quality deserves a benefit that actually reaches them.

What Bliss does

Human care and AI care — combined. Built for a workforce that thinks in 30+ languages.

Human Care

Practitioners matched by language, culture, and specialism — not just availability.

  • 30+ languages & cultures

    Therapy in the employee's first language with a practitioner who shares their cultural context — Czech, Norwegian, Arabic, French and more.

  • Therapists, psychologists, coaches

    Rigorous vetting — application, two interviews, reference letters. Referenced by Raiffeisen Bank.

  • Sessions on demand

    No referral, no waitlist. Book directly. Available in every Unilabs market.

AI Care — The Therapist AI Twin

Every practitioner builds an AI version of themselves. The Twin extends their expertise 24/7 — between sessions, standalone, and always in the employee's language.

  • Between-session continuity

    Picks up where the last session ended. The employee never starts from zero.

  • Standalone — proactive, not reactive

    Daily check-ins, coping tools, early intervention. No appointment needed to start.

  • Three paths — employee chooses

    Human only. AI Twin only. Or both — the most effective combination.

64%
Continual engagement vs 3–6% industry norm
Enterprise client
Raiffeisen Bank
Recognition
HLTH Europe 2026 Top-10
Why Unilabs, why now

A diagnostic workforce carries a specific mental health load.

High-precision, high-stakes work

Radiologists, pathologists, and lab scientists work at the boundary of diagnostic accuracy every day. Error has clinical consequences. That pressure does not disappear at the end of a shift.

14 markets — one consistent standard

Bliss gives every Unilabs employee — in Oslo, Lisbon, Geneva, or Dubai — the same quality of mental health access. The benefit doesn't thin out at the edges of the network.

A.P. Moller Holding's innovation mandate

Unilabs already leads on AI diagnostics — Oxipit for chest X-ray, WHOOP for biomarker testing. A world-class mental health benefit is the natural next step in that innovation agenda.

Swiss HQ compliance standard

GDPR-compliant. EU AI Act limited-risk classification. Full data governance policy. Crisis escalation with zero LLM involvement. Ready for Swiss HQ legal review before Day 1.

The pilot starts with Switzerland or one other market. At Day 90, Unilabs has the data to roll out across all 14.

The pilot

One market. One cohort. 90 days. One proof point.

Cohort
200–500 employees

Unilabs selects the market — Switzerland recommended as the HQ anchor. Bliss onboards, matches, and activates within 2 weeks of sign-off.

Duration
90 days

Hard stop. Outcomes report at the end: continual engagement rate, PHQ-9/GAD-7 improvement scores, utilisation vs baseline.

What Bliss delivers
Human + AI Twin

Culturally-matched therapist sessions in the cohort's languages, plus AI Twin for 24/7 between-session and standalone access.

What Unilabs decides
Market + languages

Unilabs picks the market. Bliss activates matched practitioners for those languages within 2 weeks. Full data back to HR at Day 90.

GDPR-compliantEU AI Act limited-risk classificationZero LLM involvement in crisis escalationFull audit trail
One ask

30 minutes.
You pick the market.
We design the pilot.

No slides on that call. We go straight to: which market has the lowest engagement today, which languages to activate first, and what the pilot looks like for your HR reporting cycle.